1. INTRODUCTION
This Privacy Policy explains how AYIVOO collects, uses, and protects personal data.
2. DATA WE COLLECT
We may collect:
A. Information provided directly:
- name,
- email,
- phone number,
- payment details,
- identity documents (if required).
B. Usage data:
- device information,
- IP address,
- browsing activity,
- booking history.
C. Transaction data:
- payments,
- bookings,
- service interactions.
3. LEGAL BASIS (GDPR)
We process data based on:
- contract necessity,
- legal obligations,
- legitimate interest,
- user consent (where applicable).
4. HOW WE USE DATA
We use data to:
- operate the platform,
- process bookings,
- prevent fraud,
- improve services,
- ensure security.
5. DATA SHARING
We may share data with:
- service providers (for bookings),
- payment processors,
- compliance authorities (if required by law),
- technical service providers.
We do NOT sell personal data.
6. INTERNATIONAL TRANSFERS
Data may be transferred outside your country, including outside the EU.
We ensure appropriate safeguards are in place.
7. DATA RETENTION
We retain data only as long as necessary for:
- legal compliance,
- dispute resolution,
- platform operation.
8. USER RIGHTS (GDPR)
Users may request:
- access to data,
- correction,
- deletion,
- restriction,
- data portability.
Requests can be made via: contact@ayivoo.com
9. SECURITY
We implement reasonable technical and organizational measures to protect data.
However, no system is 100% secure.
10. COOKIES
We use cookies for:
- authentication,
- analytics,
- performance improvement.
11. THIRD-PARTY LINKS
We are not responsible for third-party websites.
12. CONTACT
For privacy concerns: contact@ayivoo.com